The unit is very well packed and everything inside is also packed very well
Good and prompt service, will buy again from the company next time
We eat a lot of korean bbq and hot pot/shabu at home so it was nice to have one grill that can do both. Also it just looks so fancy and pretty ;). Temperature control was easy and preheating only took a few minutes.
The flat pan had even heat except just around the edges which is perfect because I like to put cooked meat on the side to keep them warm without burning them.
I really like the deep pot too! It looks small but surprisingly you can cook a lot of food in there.
I had a minor issue with the order but the customer service took care of it above and beyond.
Overall I am extremely happy with my purchase and customer service!